Most Time Study Programs Have the Same Problems. Most of Them Are Avoidable.

Program Management

Participation gaps, data cleanup, inconsistent categories, and documentation issues rarely happen in isolation. They often trace back to how the study is designed, monitored, and supported.

19M+

hours studied

+128%

boost in participation rates

+2x-3x

capture of productive hours

Time Studies for Reporting, Operations & Performance

Do Any of These Sound Familiar?

Common breakdowns in time studies and time study programs include:

  • Participation falls short, but the study continues without enough visibility into the impact

  • Data entry errors are discovered during cleanup instead of being caught while the study is active

  • Activity categories are interpreted differently across departments, roles, locations, or study cycles

  • The study design does not clearly connect the data collected to the decision the organization needs to make

  • Study windows are treated as representative without enough visibility into how work changes over time

  • Supporting documentation is difficult to connect back to reporting, funding, reimbursement, compliance, or improvement goals

The Problems Better Time Study Infrastructure Helps Prevent:

Weak Documentation Trails

What a complete documentation trail requires, and why accurate data can still create risk when supporting records are scattered, incomplete, or difficult to retrieve.

Data Quality Issues

How small errors in time entry, review, or aggregation can compound through reporting and analysis, and what validation controls help catch problems earlier.

Inconsistent Categorization

Why category drift across teams, departments, and study cycles creates confusion, weakens confidence in the results, and makes the data harder to defend.

Participation Gaps

Why response rate issues are often caused by process design, not participant behavior, and what stronger programs do to improve completion before the study window closes.

Why It Matters

What Better Time Study Data Makes Possible

  • More confidence in the decisions supported by time study results

  • Better visibility into how staff time is actually being used

  • Stronger alignment across finance, operations, performance improvement, and program leaders

  • Clearer support for reporting, funding, reimbursement, compliance, or improvement initiatives

  • More usable data for planning, analysis, and action

See How Top-Performing Hospitals Manage Time Studies

Explore benchmark practices from hospital time study programs, including participation, reporting visibility, and program performance.

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  • “Time Study has been of significant help. Having this system in place to automate notifications and reminders to hundreds of team members without me having to do so manually is truly a game changer.”

    ~Director of Operations, Health System, US-Midwest

  • "We've already seen an improvement in our compliance rate in just 3 months, up from 75%. We are now at 96.4% completion since implementing it and our lowest compliance rate has been 92.6%"

    ~Business Manager, Hospital, US-Midwest

  • "I would estimate I am saving at least 20 hours a month since moving from paper/PDF time studies to Time Study."

    ~Business Manager, Academic healthcare center, US-Northeast

  • "We have over 800 providers we collect time studies from. Time Study has made it so much easier for us to collect time reports for our Medicare Cost Report."

    ~Program Administrator, University Health System, >10,000 employees, US-Northeast

  • "We probably save one FTE from this. When you collect quarterly for 2,000 physicians and have to manually key in and track people down."

    ~Senior Director of Budget & Reimbursement, Health System, US-East

  • “Moving to a more automated system was super helpful [and improved accuracy]. We were moving from a manual, time-consuming process to a much more streamlined one.”

    ~Manager, KLAS Report

  • “Things went pretty quick from the time we signed a contract to the time we implemented the product.”

    ~Analyst/Coordinator, KLAS Report

  • “Time Study gives us breakdowns on how provider time is spent [across categories], and we immediately saw outcomes after transitioning from a different platform.”

    ~Manager, KLAS Report

  • “The outcome we expected from Time Study was an increase in the number of people turning in their time studies. That number has changed drastically since we started using Time Study.” ~Analyst/Coordinator, KLAS Report

    ~Analyst/Coordinator, KLAS Report

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